At HumanCloud (operated by Arohana.tech), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when registering, including:
- Name, email address, phone number
- Company name and business information
- Professional credentials and work history
- Payment and billing information
- Profile photos and other uploaded content
1.2 Automatically Collected Information
When you access our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Location data (with your permission)
1.3 Information from Third Parties
We may receive information from identity verification services, payment processors, and professional networking platforms when you link your accounts or authorize such integrations.
2. How We Use Your Information
We use the collected information for the following purposes:
- Platform Operations: To create and manage your account, process transactions, and provide customer support
- Matching & Recommendations: To connect clients with suppliers and talent using our AI-powered matching algorithms
- Communication: To send you platform updates, notifications, and marketing communications (with your consent)
- Security & Fraud Prevention: To protect against unauthorized access and fraudulent activities
- Analytics & Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
3.1 With Other Users
When you create a profile, certain information (name, company, professional credentials) may be visible to other users based on your privacy settings. Clients, suppliers, and talent can see relevant profile information to facilitate connections.
3.2 With Service Providers
We share information with trusted third-party service providers who help us operate our platform:
- Payment processors (Stripe)
- Cloud hosting providers (Vercel, Neon)
- Email and communication services
- Analytics and monitoring tools
- Identity verification services
3.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of HumanCloud, our users, or others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication and password hashing
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Backup and disaster recovery procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to processing of your personal information
- Restrict: Request restriction of processing in certain circumstances
To exercise these rights, contact us at privacy@humancloud.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how users interact with our platform
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Deliver personalized content and advertisements (with consent)
You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.
8. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@humancloud.com
Address: Arohana.tech, [Business Address]
Data Protection Officer: dpo@humancloud.com